Resources
The resources are organised under the following categories: Publications by team members, Australia, New Zealand, Canada, United Kingdom, Scotland, International, Websites, Presentations, Videos, and Selected journal articles.
2020 Aged Care Workforce Census Report, Department of Health, 2021
Meeting the Social and Emotional Support Needs of Older People using Aged Care Services, MU, UNSW & RMIT, 2019
Unfinished Business: Practical policies for better care at home, Dec 2021, Grattan Institute
National Aged Care Workforce Census and Survey – The Aged Care Workforce, 2016
Ninth Report on the Funding and Financing of the Aged Care Sector, ACFA, July 2021
Quality Jobs Quality Care Toolkit Electronic version, 2017
Royal Commission into Aged Care Quality and Safety FINAL reports
Re-imagined Personal Care Worker: A discussion Paper, CWF Macquarie University & SkillsIQ, 2020
Developing Job Quality Benchmarks in Australian Aged Care Services, Centre for Work life, Uni SA, 2014
Physical Environments for Long-term Care: Ideas worth sharing, CCPA, 2015
Promising Practices in Long-term Care: Ideas worth sharing, CCPA, 2015/2016
Exercising Choice in Long-term Residential Care, CCPA, 2017
More Home Care for Me and You: Preparing Ontario’s Home Care System for the Challenges of Tomorrow, Home Care Ontario, 2019
The Impact of the Pay Equity Settlement: Data from the 2019 New Zealand Care Workforce Survey, 2022
The Value of care: Understanding the impact of the 2017 pay Equity Settlement on the residential aged care, home and community care and disability support sectors, New Zealand Work Research Institute, 2019
The New Zealand Aged Care Workforce Survey 2019 New Zealand Research Institute, 2019
Care and Support Workers (Pay Equity) Settlement Agreement: Factsheet, Ministry for Social Development, July 2017
Spreading our Wings: A report into the training and development needs of the Health and Disability home and community workforce, HCHA, 2018
Caring Counts Tautiaki tika, New Zealand Human Rights Commission, 2012
Study – Developing a Scale of Work Related Quality of Life for Adult Social Care Staff (ASCOT – Staff), University of Kent, 2020
Code of Professional Practice for Social Care Employers, Social Care Wales, 2018
Code of Professional Practice for Social Care Employees, Social Care Wales, 2018
Code of Professional Practice for Employers
Professionalisation at Work in Adult Social Care, Hayes, L, Johnson, E & Tarrant, A, 2019
Effective Supervision: A practical guide for adult social care managers and supervisors, Skills for Care, UK, 2020
Improving the Quality of Residential Care for Older People: A study of government approaches in England and Australia, Twigg, PSSRU (LSE) & NIHR, 2019
Codes of Practice for Social Service Workers and Employers, Scottish Social Services Council, 2016
Care Home Workforce Data, Scottish Care, 2018
Qualifying Care: An exploration of social care registration qualifications in Scotland, 2019
Handing Back Contracts: Exploring the rising trend in third sector provider withdrawal from the social care market, University of Strathclyde, Glascow, 2019
A Quality Framework for Care Homes for Older People, Care Inspectorate, 2018
A Quality framework for support services (care at home…) Care Inspectorate, 2020
Measuring Social Protection for Long-Term Care, OECD Publishing, 2017
The Social Construction of Migrant Care Work: At the intersection of care, migration & gender, ILO, 2019
Investing in the Care Economy: A gender analysis of employment stimulus in seven OECD countries, ITUC, March 2016
Public Spending on Health and Long-Term Care: a new set of projections, OECD, June 2013
The Gendered Employment Gains of Investing in Social Versus Physical Infrastructure: Evidence from simulations across seven countries, IKD, The Open Univeristy (2020)
The Home Care Deficit: A report on the funding of older people’s home care across the UK, UKHCA, 2016
Care Needed: Improving the lives of people with dementia, OECD June 2018 (full report)
Care Needed: Improving the lives of people with dementia, OECD June 2018 (executive summary)
Improving the Quality of Residential Care for Older People: A study of government approaches in England and Australia, Twigg, PSSRU (LSE) & NIHR, 2019
This presentation is based on findings from the Australian Quality Jobs Quality Care project
Quality of Life at Work: What it means for the adult social care workforce in England and recommendations for action
This presentation outlines how the work and working conditions of home care workers underpin quality aged care.
This video by Lydia Hayes, UK academic and author of Stories of Care: A labour of law illustrates working conditions commonly experienced by UK home care workers.
Promising practices in nursing homes by a Canadian academic and researcher on the Re-imagining long term care study, Susan Braedley, describes promising practices the research team have observed.
In ‘Time to Reflect’, Canadian academic and researcher on the Re-imagining long-term care study, Susan Braedly, highlights how providers are providing staff more time to reflect on, plan for, and improve their care in residential homes.
Canadian professor Pat Armstrong, outlines six essential ingredients for dignified care based on the assumptions that care is a relationship and the conditions of work are the conditions of care.
Royal Commission Day 56 Melbourne Workforce Hearing – Part 1
AIHW (Australian Institute of Health and Welfare) (2018) ‘Cause of death patterns and people’s use of aged care: A Pathway in Aged Care analysis of 2012–14 death statistics’, Cat. no. AGE 83, AIHW, Canberra. Link to PDF
Baines, D, & Armstrong, P 2018, ‘Promising practices in long term care: can work organization treat both residents and providers with dignity and respect?’ Social Work and Policy Studies: Social Justice, Practice and Theory, Special issue on Critical Engagements with Ageing and Care, vol 1, no. 1. Link to Full article
Charlesworth, S, & Malone, J 2017, ‘Re-imagining decent work for home care workers in Australia’, Labour & Industry: a journal of the social and economic relations at work, vol 24, no. 4, pp. 284 -301, DOI: 10.1080/10301763.2017.1400420. Link to Abstract
Cunningham, I, & James P 2014, ‘Public service outsourcing and its employment implications in an era of austerity: The case of British social care’, Competition and Change, vol. 18 no. 1, pp.1–19. Link to Abstract (PDF available now)
Cunningham, I. Lindsay, C. Roy, C. ‘Diaries from the front line – Formal supervision and job quality among social care workers during austerity’, Human Resource Management journal, Vol 31, Issue 1, 187-201, Link to Abstract
Daly, T, Struthers, J, Müller, B, Taylor, D, Goldmann, M, Doupe, M, Jacobsen, F 2016, ‘Prescriptive or interpretive regulation at the frontlines of care work in the “three worlds” of Canada, Germany, and Norway,’ Journal of Canadian Labour Studies, vol 77, no. 37-71. Link to Abstract, Link to Research Summary
Hayes LJB 2017, Stories of Care: A labour of law, Palgrave, UK. Link to Book
Hussein, S Towers, A-M, Palmer, S, Brookes, N, Silarova, B and Mäkelä, ‘Developing a Scale of care work-related Quality of Life (CWRQoL) for Long-Term Care Workers in England’, 2022, Environmental Research and Public Health,19, pp. 945 Link
Isherwood L, and King D 2017, Targeting workforce strategies: Understanding intra-group differences between Asian migrants in the Australian aged care workforce, International Journal of Care and Caring, 1/2: 191-207. Link to abstract
Kaine, S & Ravenswood, K 2014, ‘Working in residential aged care: A trans-Tasman comparison’, New Zealand Journal of Employment Relations, vol 38, no. 2, pp. 33-46. Link to Abstract
King, D, Wei, Z & Howe, A 2013, ‘Work satisfaction and intention to leave among direct care workers in community and residential aged care in Australia,’ Journal of Aging & Social Policy, vol 25, no.4, pp. 301-19. Link to Abstract
King, D, Svensson, S & Wei, Z 2017, Not Always a Quick Fix: The Impact of Employing TAWs on Retention in the Australian Aged Care Workforce, Journal of Industrial Relations, 59/1: 85-103. Link to Abstract
Lanoix, M 2016, ‘No longer home alone?: Home care and the Canada Health Act’, Health Care Analysis, vol 25, pp. 168-189. Link to Abstract
Meagher, G, Szebehely, M & Mears, J 2016, ‘How institutions matter for job characteristics, quality and experiences: A comparison of home care work for older people in Australia and Sweden, Work, Employment and Society, vol 30. issue 5, pp. 731-749. Link to Abstract
O’ Keeffe, V 2014, ‘Client perceptions of quality care in aged care services, Report’, Centre for Work+ Life, University of South Australia, September 2014. Link to PDF
Scottish Government, 2017, ‘Health and Social Care Standards My support, My life’, Edinburgh, June, accessed 13/8/2017. Link to Website